Shipping Policy
Good news: We ship at the speed of git push. No tracking numbers needed.
Delivery Methods
- Git Push (Standard): Code delivered directly to your GitHub, GitLab, or Bitbucket repository. Instant delivery, zero shipping fees.
- Zip File (Legacy): For clients who prefer old-school delivery, we can email a zip file. This method is not recommended but is available upon request.
- Carrier Pigeon: Not currently offered. We tried. The pigeons couldn't handle the codebase size.
Shipping Costs
All code delivery is free. Always. Forever. We don't believe in charging for something that costs us nothing. The work is the product - delivery is just the final step.
Delivery Times
| Service Type | Estimated Delivery |
|---|---|
| Custom Theme | 6-8 weeks (standard) |
| CRO Optimisation | 3-4 weeks |
| App Development | 6-12 weeks (varies) |
| Bug Fixes (Retainer) | 24-48 hours |
| Sarcastic Comments | Instant, free of charge |
International Shipping
Since code travels through the internet (and the internet is everywhere*), we ship internationally without additional fees or customs delays. Whether you're in New York, Tokyo, or that one tea room in Bali with questionable WiFi - we've got you covered.
*Some restrictions may apply in areas without internet access. If you're reading this, you're fine.
Package Tracking
You'll receive commit messages, pull request notifications, and deployment confirmations. That's better than any tracking number - you can actually see what's being delivered, not just where it is.
Damaged or Lost Packages
Code cannot be damaged in transit (unlike those IKEA packages). If something isn't working as expected, that's a bug - not shipping damage. Bugs are covered under our 30-day guarantee.
If you have questions about delivery that aren't covered here, please reach out. We promise our response will be faster than any physical shipping company.