Ongoing Support & Maintenance

A developer on retainer. Like having a CTO, but affordable.

5.0 (2 verified reviews)

From £2,000/month starting price

28 store owners viewing this service

Only 5 project slots remaining

Booked 5 times in the last 7 days

Timeline (Choose your delivery speed)

Starter £2,000

10 hrs/month • Perfect for stores with occasional needs. Unused hours roll over (up to 20).

Growth £3,600

20 hrs/month • For actively growing stores. Includes monthly strategy call.

Scale £6,400

40 hrs/month • Dedicated development partner. First priority on all requests.

Your store isn't static. You've got new features to add, bugs to squash, and a theme that needs love. But hiring a full-time developer doesn't make sense. Enter the retainer. A fixed monthly investment gets you priority access to a senior developer who knows your store inside and out. No more explaining your setup to a new freelancer every time. **Subscribe & Save:** Lock in your rate and never scramble to find a developer again.

Ingredients / What's Included

Response Time: < 24hrs

Codebase Knowledge: Complete

Proactive Monitoring: Included

Surprise Invoices: 0%

Features

Priority support queue
Bug fixes and troubleshooting
Small feature development
Theme updates and improvements
App installation and configuration
Performance monitoring
Monthly health check report
Slack/Teams channel access

Deliverables

Dedicated hours each month
Monthly report of work completed
Recommendations for improvements
Direct communication channel
Rollover of unused hours (limited)

FAQ

What happens if I don't use all my hours?

Unused hours roll over to the next month, up to a limit (20 hours for Starter, 40 for Growth, 80 for Scale). Use them for bigger projects.

Can I cancel anytime?

Yes, with 30 days notice. No long-term contracts, no cancellation fees. I'd rather earn your business every month.

What's NOT included?

Large projects (new themes, major features, app development) are quoted separately. Retainer is for ongoing support and small-to-medium tasks.

Shipping & Returns

Shipping: Free delivery directly to your Git repository. No physical products will arrive at your door (unless you count the satisfaction of great code).

Returns: 30-day satisfaction guarantee. If you're not happy with the work within 30 days of delivery, I'll fix it free of charge. No questions asked, no judgments made.

Carbon Footprint: This service is carbon neutral. Code is optimised for performance, which means less server energy. Plus I plant trees or something. Probably.